privacy policy
At BrandNova Solutions, we respect your privacy and are committed to protecting your personal information. When you visit our website or use our services such as Logo Design, Website Design, Branding, Social Media Marketing, SEO, and Video Editing, we may collect certain information including your name, email address, phone number, and project details to better understand your business needs and provide customized solutions.
We collect information only to improve our services and communication. Your data is used for responding to inquiries, delivering services, sending updates, processing payments, and improving user experience. We do not sell, trade, or share your personal information with third parties except when required by law or necessary to complete your project (such as hosting or domain-related services).
Our website may use cookies and tracking technologies to enhance browsing experience and analyze website traffic. These cookies help us understand how visitors interact with our website so we can improve performance and content. You can choose to disable cookies through your browser settings at any time.
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
By using our website and services, you agree to this Privacy Policy. BrandNova Solutions reserves the right to update or modify this policy at any time. Any changes will be posted on this page with the updated date.
Refund and Cancellation Policy
Once a service has been completed and the agreed-upon deliverables have been provided to the client, payments are generally non-refundable, except where otherwise required by applicable law.
By purchasing our services, clients acknowledge and agree to the scope of work, requirements, and deliverables discussed and agreed upon before the service begins.
Once the agreed-upon work has been completed and delivered, refund requests based solely on a change of mind, a change in preference, or no longer needing the service will generally not be accepted.
We are committed to providing the services agreed upon and delivering the requested work to the best of our ability. We are not liable for refund requests solely because a client changes their mind after receiving the completed service and deliverables, provided the service was performed in accordance with the agreed terms.
Clients are encouraged to review all requirements carefully before placing an order and to communicate any concerns regarding the service promptly.
Nothing in this policy excludes or limits any rights or remedies available to clients under applicable consumer protection laws.